Legal
Terms & Conditions
Fixed pricing
The fare quoted at booking is fixed to the pickup address and Gatwick terminal you gave us. Traffic conditions, the route taken, or how long the journey actually runs don't affect it. A different price applies only where the pickup address or terminal changes from what was booked.
Cancellations and changes
Date, time or pickup address can be amended free of charge, and cancellation is free up to 2 hours before the booked pickup time. Cancellations after that point may carry a charge.
Flight monitoring
Where a flight number is given at booking, we monitor departure status and adjust the pickup time accordingly at no extra charge. It remains the passenger's responsibility to supply an accurate flight number and confirm departure details with the airline.
Luggage and passengers
Our estate car carries up to 4 passengers with 2 large suitcases and hand luggage. Let us know in advance about additional luggage, passengers, or equipment — golf clubs or child seats, for instance — so the right vehicle is arranged.
Licensing and insurance
Every vehicle and driver operates under UK private hire licensing, fully insured for hire and reward.
Contact
Questions about a booking or these terms can be sent to bookings@oxfordgatwickairporttaxi.co.uk.
Last updated: 2026.